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Role Description

Responsible for managing daily production (file flow) of designated department, which may include one or more of the following functions: human resources, customer service, and promoting positive influence over Setup Analysts. This is a remote position.

• Responsible for implementing new business development
• Responsible for directing employees in their day-to-day operations
• Sets department goals, including individual potential
• Challenges employees to meet and exceed expectations
• Professionally communicates with other offices and internal departments
• Requires regular and consistent attendance and commitment to work overtime as required
• Assures employees adhere to company policies and procedures
• Responsible for all human resources matters for designated department, including addressing any performance issues in a timely, consistent manner
• Provides monthly report to individual reports, to be used as a learning tool
• Track improvement / assist when needed
• Requires regular attendance at and participation in bi-monthly management meeting
• Maintain client files
• Maintain resources (training manuals) used in daily function
• Maintain HIPAA compliance in all aspects of communications and performance of duties and ensure designated department complies with HIPAA standards
• Comply with all safety rules and regulations during work hours in conjunction with the Injury Illness Prevention Program (IIPP)
• Assist co-workers or management in accomplishing production goals
• Assist in training
• May perform daily, weekly, monthly reviews of various reports
• Participate in training sessions with management or IT
• Participate in sales tour by way of demonstrating department function
• Additional duties as assigned

Qualifications

• Exceptional organizational skills
• Ability to work independently while being available to others
• Ability to provide guidance/answers to questions from various sources
• The ability to work in a fast paced/production environment
• Ability to investigate and obtain answers independently
• Ability to demonstrate leadership capabilities and independent thinking
• Effective and professional communication skills
• Demonstrated problem solving skills and analytical skill

Requirements

• High school diploma or equivalent
• 2 to 3 years’ experience in a business office environment
• Supervisory experience a plus

Benefits

• Comprehensive benefits package for full-time regular employees
• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid time off

Company Description

CERiS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).