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Role Description

This role at Arbitration Forums is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion). The AI Product and Data Architecture Manager is responsible for understanding the opportunities brought by emerging technologies and Artificial Intelligence to the end-to-end insurance Claims process. This role is critical in the evolution of AF’s current product line functionality via identification of AI-powered capabilities.

As part of an AI-powered solution designing and implementation organization, this role will partner with AF’s stakeholders to identify opportunities to embed intelligent decisioning in the claims management ecosystem, modularizing current architecture via re-engineering, modularization, and shifting functional architectures to cloud.

The AI Product and Data Architecture Manager articulates the strategy for the definition and implementation of configurable and interoperable AI solutions and plug-and-play scenarios that provide our members and partners with options to realize the value of AF’s offerings, while minimizing technical debt and optimizing the value delivered.

This role collaborates with AI Innovation, Advanced Analytics, Operations, Marketing, Membership Experience, and IT functions to execute strategic plans that bring innovative solutions and excellent value to our members’ organization.

The AI Product and Data Architecture Manager is a critical player in AF’s journey to data-driven and AI-powered innovation, identifying and implementing strategies to enable the design, development, and implementation of complete and interoperable functional and technical capabilities.

Qualifications

• More than 10 years of experience in operationalization of AI models and integration with business processes and applications.
• More than 8 years of experience in product architecture, product management, and systems interoperability.
• Domain and industry knowledge, with deep understanding of how Insurance companies and Claims Management divisions work.
• Experience with technology-driven transformations and end-to-end AI solutions lifecycle.
• Deep understanding of machine learning/AI principles and concepts, and how AI solutions integrate with existing business processes or applications.
• Proficiency in the definition and implementation of prioritization frameworks.
• Expertise in cloud application solutions, API design and management, and marketplace business and deployment models.
• Functional knowledge of composable products with a high level of configurability.
• Working knowledge and proficiency in the development of implementation and adoption plans for composable offerings, including documentation of configuration requirements.
• Proficiency in the operations of a not-for-profit organization.
• Knowledge of advanced data analytics platforms and visualization tools to create reports and dashboards in a self-service approach.

Requirements

• Working knowledge of cloud services (MS Azure, AWS) and data platforms (Snowflake, Databricks).
• Experience with AI tools, such as MS Azure AI Foundry and ML Studio, Snowflake Cortex AI, Dataiku.
• Proficiency in programming languages such as Python, R, or SQL.
• Experience designing integrations using tools such as MS Azure API Management, Boomi, MuleSoft, and Apigee.

Benefits

• Acts as a role model within and outside AF.
• Performs duties as workload necessitates.
• Maintains a positive and respectful attitude.
• Communicates regularly with the departmental leader about department issues.
• Demonstrates flexible and efficient time management and ability to prioritize workload.
• Consistently reports to work on time, prepared to perform duties of the position.
• Meets Department productivity standards.
• Alignment with AF Leadership Brand.
• Meets department documentation/process guidelines.

Company Description

AF is a remote working environment.