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Role Description

The Triage LPN answers, monitors, and returns calls/communications related to Caris Healthcare patients working under the supervision of an RN and/or in consultation with or under the direction of Physicians or Nurse Practitioners. Must recognize physical, psychosocial, and spiritual aspects of care. Accurately identify patients with at-risk conditions, while supporting all triage processes, works within the LPN scope of practice as defined by the Board of Nursing and Caris Healthcare policies and procedures. The LPN may contribute to nursing assessment and development of plan of care but may not independently assess or make clinical decisions based on their singular clinical judgment.

This will be a remote position. Flexible schedule - however must be available to work Nights and Weekend shifts.

• Addresses patient calls after hours concerning a wide range of symptom/side effect related and other patient care in a timely manner.
• Asks appropriate questions to assist in the collection/identification of patient’s symptom and side effect management inquiries.
• Recognizes changes in the patient's status and need for care.
• Identifies urgency of patient symptoms/side effects and addresses them appropriately, aggressively managing to prevent unnecessary emergency department and hospital use.
• Responds to emergency situations/calls and coordinates care/EMS response, as necessary.
• Collaborates with Physicians, Nurse Practitioners, and Registered Nurses to discuss patient care needs that cannot be independently and appropriately addressed using current orders.
• Completes on call log and distributes to appropriate Caris branch locations by end of shift each night.
• Provides clear education to patients and caregivers including verifying understanding of plan of care within LPN scope of practice.
• Counsels patients, family, and/or caregiver about side effects of medication (within LPN scope), applicable referrals, as well as available community resources.
• Assists with obtaining prescription refills if needed.
• Performs charting and updating of records in the EMR as expected.
• Acts as a resource for healthcare team, patients, caregivers, and external agencies/organizations.
• Participates in and initiates performance improvement activities as requested.

Qualifications

• Current Compact state LPN licensure or licensure for the following states: TN, SC, MO, VA, GA.
• Home Health and or Hospice Experience, required.
• Graduate of an accredited school of Licensed Practical/Vocational Nursing.
• 2-years of relevant experience in nursing and/or telephone triage.
• Post-acute provider experience preferred.

Requirements

• Must be available to work Nights and Weekend shifts.

Benefits

• Competitive Salary.
• Bonus Eligibility.
• Eligible for benefits within 60 days.
• Health Benefits (Medical, Dental, Vision); health savings account.
• Earned Time Off.
• 401 (K) plan with company match.
• Paid Training.
• Mileage Reimbursement.
• Tuition Reimbursement.
• Flexible Scheduling.
• Career Advancement Opportunities.