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Role Description

This position is responsible for monitoring and evaluating activities of Plaza’s contracted sub-servicers to ensure compliance with investor and regulatory requirements. This position requires strong administrative and time management skills.

• Conduct monthly loan level testing to verify sub-servicer adherence to investor and regulatory requirements
• Review and rate quality of call activity by listening to call recordings
• Adhere to all regulatory requirements, internal policies and procedures
• Other duties as assigned

Qualifications

• Familiarity with Fannie Mae, Freddie Mac and Ginnie Mae servicing requirements
• Knowledge of various loan products, such as FHA, VA, Conventional and USDA
• Strong attention to detail and organization skills
• Proficiency in relevant and Microsoft Office
• Strong oral and written communication skills
• High school diploma or GED equivalent
• 1-3 years of experience in mortgage industry, mortgage servicing preferred
• Proficiency with computer systems including MS Office (Word, Excel, and Outlook)

Benefits

• Estimated Rate of Pay: $25.00 - $32.00
• This position is full-time; non-exempt
• Competitive benefits package including medical/dental/vision
• Paid time off and holidays
• 401(k), life and pet insurance
• Employee friends and family loan
• Employee assistance program with a variety of discounted services

Company Description

Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza employs a network of sales associates to serve its clients nationwide.

Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience.