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Role Description

As a Medical Administrative Senior Representative, you will play a meaningful role in keeping our operations running smoothly by ensuring contracts, credentials, and documentation are accurate, compliant, and well-coordinated. This role is ideal for someone who thrives in a fast-paced environment, values precision, and enjoys being a trusted partner to leaders and stakeholders.

• Maintain agency data, IDs, compliance requirements, and reporting to support business and regulatory needs.
• Strengthen onboarding and documentation workflows by coordinating communication, records, and required materials across teams.
• Serve as a professional and responsive point of contact for internal and external partners, building trust through timely and clear communication.
• Support leaders and cross-functional teams by managing information flow, escalating non-routine issues appropriately, and helping resolve barriers.
• Maintain SharePoint sites and archived records to ensure information is easy to access, well-organized, and compliant with standards.
• Handle confidential and sensitive information with care, integrity, and discretion.

Qualifications

• High School Diploma or equivalent.
• Minimum of 3 years of administrative/clerical or operational support experience.
• Proficiency in Microsoft Excel and SharePoint.
• Strong organizational and time management skills with the ability to manage multiple priorities accurately.
• Demonstrated attention to detail and commitment to data and document accuracy.
• Clear written and verbal communication skills.
• Ability to follow established procedures while recognizing when escalation is needed.
• Professional presence with a customer-focused mindset.

Requirements

• Associate’s or Bachelor’s degree (preferred).
• Experience supporting leaders or cross-functional teams (preferred).
• Experience using SharePoint for document management and collaboration (preferred).
• Familiarity with credentialing, contract, compliance documentation, or regulated environments (preferred).
• Experience managing records, reports, or audit-related documentation (preferred).

Benefits

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.