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Role Description

The Technical Product Manager is responsible for overseeing the full software development lifecycle for assigned products, in support of the VA Office of Connected Care. This position will be a fully remote position located within the United States.

• Manage the full software development process lifecycle for assigned product(s).
• Facilitate strategy and prioritization discussions.
• Transform high-level vision into detailed action plans.
• Build and maintain the product roadmap, ensuring prioritization aligns with customer needs, technical feasibility, and stakeholder input.
• Collaborate with engineering, design, data, QA, and operations teams to ensure product quality and delivery.
• Lead and/or support sprint planning, backlog refinement, sprint review, and retrospective sessions in partnership with the development team(s).
• Ensure continuous communication across cross-functional teams to remove blockers, track progress, and maintain alignment.
• Partner with data teams to analyze product usage, optimize user experience, and define KPIs.
• Use Scrum Master experience or knowledge to foster agile best practices, improve team velocity, and drive execution discipline.
• Consult and coordinate with experts and cross-disciplinary teams to conduct discovery and establish clear requirements that meet user needs.
• Manage multiple projects, including planning, risk management and mitigation, training and communication, regular status reporting, and associated documentation.
• Lead and participate in dynamic meetings with cross-functional teams, orchestrating discussions and ensuring clear objectives are met.
• Conceptualize, analyze, and advise clients on solution options to achieve their objectives.
• Work closely with strategic delivery partners, subcontractors, and vendors.
• Coordinate efforts across numerous teams through frequent and effective communication.

Qualifications

• Bachelor's with 8+ years (or commensurate experience).
• At least 7 years of experience applying product and/or project management principles in a healthcare and/or technical environment.
• Experience managing a product or a suite of products from requirements gathering through the testing and production release cycle.
• Experience building products or complex feature sets from the ground up, organizing efforts to incrementally deliver on product direction and goals.
• Excellent presentation skills, including building slide decks and effective communication with executive leadership.
• Strong in Agile Project Management methodologies and procedures.
• Proficient in Microsoft Excel, Microsoft PowerPoint, and Agile Tools such as Jira.
• Bachelor’s degree, preferably also a master’s and/or applicable certifications (PMP, ITIL, SAFe Agile).
• Ability to obtain and maintain a Suitability/Public Trust clearance.

Requirements

• Ability to articulate the difference between product and project management and provide concrete examples of both.
• Strong emotional intelligence, enabling tailored communication style and conveying technical concepts across interdisciplinary teams.
• Prior experience working with or delivering solutions on the Appian platform.

Benefits

• Employee Assistance Program (EAP).
• Corporate Discounts.
• Learning & Development platform, including certification preparation content.
• Training, Education, and Certification Assistance (available to full-time employees).
• Referral Bonus Program.
• Internal Mobility Program.
• Pet Insurance.
• Flexible Work Environment.

Company Description

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We are changing the face of government IT and building a workforce that fuels this mission.