• Drive Collections & Recoveries Strategic Roadmaps: Define and lead the Collections and Recoveries strategy roadmap, leveraging data analytics to execute complex customer segmentation and design tailored, compliant collection approaches. • Lead and Develop Talent: Directly manage a team, providing leadership, guidance, and training to foster a culture of accountability and professional growth. • Own the Recoveries P&L: Develop, implement, and govern the end-to-end strategy for all charged-off loan recoveries, including internal operations and a network of external collection agencies. Negotiate, onboard, and manage external partners to augment internal capabilities and maximize net return on the portfolio. • Govern Cross-Functional Initiatives: Act as the lead owner for high-priority, complex cross-functional initiatives (e.g., AI Collections Channel implementation, core system enhancements) to deliver quantifiable financial outcomes for OppFi. • Executive Insight: Distill complex operational and performance data into clear, actionable executive updates, highlighting key risks and opportunities impacting portfolio health.