• Creatively bring our customer stories to life and amplify them through powerful, high-quality assets including case studies, success videos, one-sheets, slides, blog posts, and more. • Enable the organization on how to tell customer stories and integrate them into various marketing campaigns, sales materials, and product launches. • Manage our customer speaker bureau for virtual and in-person programs, ranging from C-level to practitioner thought leaders, supporting them to curate the right message for industry events. • Proactively recruit, add and manage advocates in the ChangeMakers advocacy program. • Manage our Sales Reference program through Base AI, partnering with Sales, Customer Success and our customers to show prospects the value we bring. • Manage our peer review presence on TrustRadius, G2, PeerSpot improving ratings and increasing reviews. • Build strong relationships with our global Customer Success, Sales, Sales Enablement, Marketing, Analyst Relations, and Communications teams to identify, promote and nurture our strong customer advocates. • Work to engage our customers and build industry-leading community event experiences. • Secure quotes, logos, and other materials with customer advocates for events, launches, press materials, media opportunities, and analyst reports. Establish a system for measuring and tracking advocacy engagement and impact.