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Hopper

Hopper is an accredited, mobile-only travel agency using big data to analyze and predict airfare and accommodations. A fully remote employer, Hopper strives to

Senior Manager – Revenue Operations, Travel Supply, AI

Revenue OperationsRevenue OperationsFull TimeRemoteSeniorCompany Site

Location

Massachusetts

Posted

8 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree3 yrs expEnglishBigQuerySQLTableau

Job Description

• Own the design, build, and ongoing evolution of the data models, dashboards, and reporting frameworks that give the commercial organisation clear visibility into performance across the full revenue funnel — and maintain them to a standard that makes the data genuinely trusted and acted upon. • Use AI tools as a core part of your analytical workflow — accelerating the speed of insight generation, improving output quality, and freeing up time for higher-order problem solving. • Conduct deep-dive analytical projects to identify patterns, anomalies, and opportunities in revenue data — translating complex findings into clear, actionable insights for commercial stakeholders. • Define, build, and track KPIs that measure not just business outcomes, but the effectiveness of the processes that drive them — creating a feedback loop that continuously improves how the organisation operates. • Map, challenge, and rebuild core revenue workflows — including pipeline management, forecasting cadences, and sales incentive structures — producing cleaner, faster, and more scalable ways of working. • Implement operational improvements end-to-end: not just designing the solution, but seeing it through to adoption across commercial teams and measuring its impact with rigour. • Identify where AI can be applied to fundamentally change how revenue processes work — building and deploying those solutions directly rather than outlining them for others to execute. • Develop a hands-on understanding of how our revenue tech stack — data pipeline and customer-facing product — fits together, diagnosing where friction, data loss, or missed opportunities exist. • Work directly with Product and Engineering teams to shape and prioritise improvements to internal tooling and systems, grounding those conversations in operational data and a clear point of view on what will move the needle. • Translate commercial problems into well-defined briefs that technical teams can act on — bringing enough technical fluency to be a genuine peer in those conversations.

Job Requirements

  • 3–5 years of experience in revenue operations, sales operations, strategy & operations, or a similar analytical or commercial role.
  • A track record of building things — data models, dashboards, process frameworks, operational tools — not just recommending them.
  • Strong commercial instincts paired with rigorous analytical capability — comfortable moving between a strategic conversation and a hands-on build with equal ease.
  • Genuine excitement about AI and a habit of already using it — someone who has explored how AI tools can accelerate and improve their own work, and is eager to bring that into the fabric of how a commercial organisation operates.
  • Proficiency in SQL and experience with data and BI tools (e.g. Looker, Tableau, BigQuery, or similar).
  • Experience working cross-functionally with Product and/or Engineering teams, or a strong desire to build this muscle — with enough technical fluency to hold their own in those conversations.
  • A bias toward first-principles thinking — questioning assumptions, stress-testing processes, and always asking why something works the way it does.
  • A bias for action, a strong sense of ownership, and the ability to thrive in fast-moving, ambiguous environments.

Benefits

  • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Please ask us about our very generous parental leave, much above industry standards!.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.
  • 100% employer paid Medical, Dental and Vision coverage for employees.
  • Access to Disability & Life insurance.
  • Health Reimbursement Account (HRA).
  • DCA/ FSA and access to 401k plan.

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