Experienced Consumer Collection Specialist
Location
United States
Posted
4 days ago
Salary
$18 / hour
Job Description
Role Description
We are seeking a dedicated and detail-oriented Work from home Collection Specialist to join our Caine & Weiner team. The ideal candidate will be responsible for managing consumer/retail accounts, conducting account analysis, and negotiating payment plans. This role requires strong phone etiquette, a solid understanding of financial concepts, and the ability to work with various software. A background in Commercial, Consumer, Legal, First and Third party collections is a plus.
Responsibilities
- Manage outstanding accounts by contacting clients via phone and email to collect payments.
- Conduct thorough account analysis to identify payment patterns and potential issues.
- Negotiate payment arrangements that are mutually beneficial for both the client and the company.
- Stay informed about financial concepts and regulations related to collections.
- Maintain professionalism during all interactions.
Qualifications
- Previous experience in Commercial, Consumer, Legal, First and Third party collections is preferred. No medical.
- Experience with CUBS is a plus.
- Standard computer skills with ability to multitask two screens, talking and typing at the same time.
- Excellent math skills to accurately assess payment amounts and account balances.
- Demonstrated ability to communicate effectively over the phone, displaying strong phone etiquette.
Requirements
- All Remote Positions base pay: $18/HR - Plus Commission, Paid Twice (2) Monthly
- Monday/late day, Tuesday-Friday/daytime hours, 1 Saturday a month
- 2-week State-of-the-Art training
- Endless opportunities for growth and income
- Equipment provided
Benefits
- Medical, dental and vision insurance
- Vacation
- Sick time
- 401K
Job Requirements
- Previous experience in Commercial, Consumer, Legal, First and Third party collections is preferred. No medical.
- Experience with CUBS is a plus.
- Standard computer skills with ability to multitask two screens, talking and typing at the same time.
- Excellent math skills to accurately assess payment amounts and account balances.
- Demonstrated ability to communicate effectively over the phone, displaying strong phone etiquette.
- All Remote Positions base pay: $18/HR - Plus Commission, Paid Twice (2) Monthly
- Monday/late day, Tuesday-Friday/daytime hours, 1 Saturday a month
- 2-week State-of-the-Art training
- Endless opportunities for growth and income
- Equipment provided
Benefits
- Medical, dental and vision insurance
- Vacation
- Sick time
- 401K
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