• Lead Global Revenue Operations and serve as a trusted business partner to Sales, Success, and Partner Leadership by implementing strategies to optimize revenue performance, customer success and improve overall operational effectiveness. • Lead and inspire a high-performing team of experienced sales/success strategy, compensation, deal desk, and enablement professionals. • Drive cross-functional alignment amongst the Global Sales, Marketing, Finance, Product, Partner, and Customer Success teams to ensure seamless execution of go-to-market initiatives. • Bring a strong point of view on GTM AI to evaluate and vet opportunities that increase sales organization productivity and automation, moving beyond strategy to practical implementation. • Champion a customer-centric approach by designing operations that optimize experiences for both internal and external customers. • Advance the precision of forecasting and pipeline execution, focusing on leading indicators to forecast pipeline ahead of revenue. • Drive annual revenue, capacity, and go-to-market planning, collaborating closely with the Chief Revenue Officer (“CRO”). • Develop and implement strategies to streamline workflows, enhance productivity, and improve the effectiveness of our Sales and Customer Success processes. • Utilize data-driven insights to identify trends and make strategic recommendations to drive revenue growth and market expansion. • Model inclusive leadership and a culture of high accountability by seeking out diverse perspectives, leading through a lens of equity, and fostering community.