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Role Description

The Revenue Cycle Director is responsible for directing and overseeing the overall objectives, strategic initiatives, and policies of the organization's revenue cycle activities to optimize the patient financial interaction along the care continuum. Responsible for the day-to-day operations of core RCM functions including billing, collections, coding, and credentialing, managing a team of highly skilled RCM professionals within the guidelines and standards of healthcare compliance. Must demonstrate a commitment to the organization's strategic plans, short-and-long-term goals and mission, vision, and values by representing the company in a caring and professional manner.

Primary / Essential Expectations For Success

• Develops, directs, implements, and maintains policies and procedures of RCM in consultation with our Healthcare Partners, as defined in the engagement contract.
• Manages a team of skilled RCM professionals, including coaching and development.
• Facilitates effective resolutions to complex billing issues with health plans, vendors, and internal stakeholders.
• Provides critical analysis of RCM statistics highlighting opportunities for improvement.
• Meets KPI goals and RCM services and pursues continuous improvement.
• Lead client calls.
• Effectively driving performance improvement activities in a timely manner.
• Monitor deliverables for various Quadris clients including credentialing, coding, and AR projects.
• Integral partnership with Director of Operations for innovation, technology solutions, and needs for AR projects.
• Service line delivery expansion and market ideas.
• Perform other duties as assigned.

Qualifications

• Bachelor's Degree in healthcare or an administration related field from an accredited college or university or 5 years of work-related experience in Healthcare RCM or similar field.
• 5+ years of experience leading RCM needs in a healthcare environment.
• Experience in diverse management platforms; for-profit, non-profit, acute healthcare, critical access and skilled nursing.

Requirements

• Hospital Revenue Cycle experience, leading people and projects.
• Applicable knowledge of governing regulations and standards relating to healthcare RCM.
• Technology and digital acumen for report analysis and interpretation.
• Executive level knowledge of technology for RCM workflow and operational maximization.
• Executive level communication skills with video, phone, verbal, presentations, and email.
• Can positively drive change management.
• Discretion and discernment.
• Ability to effectively prioritize the work to meet deadlines and expectations.
• Worked in multiple facilities (hospital) in a vendor environment leading RCM.
• Executive level knowledge of industry KPIs tailored to the client needs.
• Brings positive energy to the work environment.
• Uses critical thinking skills.
• Ability to work independently and within a team atmosphere.
• Ability to partner with Quadris clients with a consultant mindset, using project management knowledge to move identified gaps to success.

Physical/Mental Environment

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at one time.
• Must be able to structure your home office to ensure confidentiality of Quadris proprietary information, and to ensure patient information is secure meeting regulatory expectations.

Company Description

Quadris is an Equal Employment Opportunity employer. Any offer of employment is contingent upon a criminal background check, previous employment verification and references, following all federal and state regulations. Quadris Team is a participant of eVerify.