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Role Description

The Analyst, Loss Recovery is responsible for the QC, audit and oversight of loss recovery claims submitted for payment. It is the Analyst’s duty to ensure that all transferred loans into the Company comply with investor and insurer requirements and assist in the recovery of losses when applicable. The Analyst will provide claims loss recovery reports weekly, monthly or as determined by management.

• Complete loss recovery reviews on defaulted loans based on contract parameters
• Work with internal legal to determine bill back protocols
• Use relevant information and individual judgement to determine whether findings meet contract criteria for bill back, repurchase or indemnification submission
• Develop constructive and cooperative working relationships with clients, vendors and internal employees and maintaining them over time
• Act as a point of contact/liaison, ensuring that all loss recovery submissions are acted upon internally and externally
• Demonstrates professional behavior and teamwork, is punctual, dependable and adheres to Company policies and procedures
• Ability to work necessary hours to ensure success
• Perform day to day administrative tasks such as maintaining information files and processing necessary paperwork for loss recovery
• Reduce loss exposure for the Company through loan level audit reviews
• Complete various projects as assigned by management
• Maintain regular and punctual attendance

Other Duties could include:

• Performs other related duties as assigned.

Qualifications

• Strong understanding of FHA, VA and GSE claims guidelines
• Excellent organization skills
• Attention to detail with a high level of accuracy
• Excellent communication skills
• Analytical and Problem Solving skills
• Works well in a team environment
• Ability to meet deadlines in a fast paced environment
• Ability to manage time well and prioritize tasks
• Microsoft Office experience and advanced Excel knowledge
• Ability to effectively present information to supervisory, etc.
• Ability to write reports and correspondence
• Ability to read, analyze and interpret documents such as technical journals, financial reports, legal documents, policies and procedures
• Ability to calculate basic financial figures and amounts
• Proficient in computer skills and knowledge of word processing, spreadsheet, accounting, general ledger, accounts receivable, accounts payable, e-mail and internet software
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to work with little supervision.
• Ability to meet critical departmental and federal timelines with accuracy and efficiency.
• Ability to build relationships with both internal and external clients/vendors.
• Strong work and business ethics

Requirements

• High School diploma or equivalent required.
• Bachelor’s Degree from a Four (4) year College or University preferred.
• Minimum of five years of experience in the rebuttal of compensatory fees and curtailments process, investor claims processing, bill back and recovery, auditing and loss analysis reporting
• An in-depth understanding of all government regulations pertaining to claims filing and reimbursement

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities

The following statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.