West Coast Consulting is a privately held boutique consulting firm formed in 1998, specializing in providing Information Technology solutions and Outsourcing services. We understand that the technology market has changed significantly in the last few years and different organizations have unique needs whether they are revenue growth, cost reduction, competitive advantage or an increase in productivity and efficiency. Committed to delivering quality and satisfaction, West Coast Consulting, LLC collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, comprehensive resources and a proven track record, West Coast Consulting, LLC can mobilize the right people, skills, and technologies to help clients improve their performance. We believe in fostering relationships with leading companies and governments and work with organizations of all sizes. Our service offerings are varied, and straddle many different industries, such as finance and banking, insurance, telecommunications, transportation, retail, manufacturing, pharmaceuticals and utilities. Our clients include small, medium and large companies, and our consulting engagements vary from a few person-months to person-years in effort. Our work spans a range of activities, from strategy consulting and system integration services to offshore development for sophisticated software development. Our goal is to achieve 100% client satisfaction by economically delivering ideal solutions tailored for each client.
Program Manager
Location
United States
Posted
2 days ago
Salary
$80 - $82 / hour
No structured requirement data.
Job Description
Role Description
- Lead end-to-end program delivery for complex, multi-year initiatives in people technology transformations (Workday, Greenhouse, Jira, Zendesk, Confluence).
- Execute strategic planning sessions and cross-functional prioritization with Corporate Engineering, IT, Privacy, and Security leadership teams to align program roadmaps with business objectives.
- Manage program governance through biweekly and monthly strategic initiative reviews, risk assessments, and executive reporting that drives accountability and informed decision-making.
- Orchestrate cross-functional program teams spanning engineering, IT operations, security, privacy, compliance, and People stakeholders to ensure seamless program delivery.
- Drive enterprise technology lifecycle management including vendor selection, contract negotiations, system integrations, and sunset/migration planning.
- Execute operational excellence initiatives such as infrastructure optimization, business process automation, disaster recovery planning, and performance monitoring implementations.
- Proactively manage program risks and dependencies, implementing course corrections and stakeholder communications to keep initiatives on track.
- Partner with finance and strategy teams to manage program budgets, track ROI, and optimize resource allocation across the technology portfolio.
Qualifications
- 8+ years executing complex transformation programs in operations consulting, strategy, or enterprise technology.
- 6+ years leading enterprise technology program delivery including HCM platforms (Workday, Greenhouse).
- Proven track record executing full-cycle transformations from business case development through implementation, change management, and operational handoff.
- Experience leading privacy and security programs such as GDPR/CCPA compliance, security framework implementations, identity management systems, or data governance initiatives.
- Strong executive communication skills with the ability to manage up to C-level stakeholders and translate complex technical and regulatory requirements into business impact.
- Demonstrated experience managing technology vendors, complex procurement processes, and success managing technology budgets exceeding $1M annually.
- Track record coordinating cross-functional teams across IT, Engineering, Security, Privacy, Compliance, Finance, HR, and business operations.
- Strong business acumen with the ability to identify strategic needs, lead all aspects of planning with sound business recommendations, and generate alignment with key business partners.
- Forward-thinking strategist with proven success in translating strategy to tactical plans with high-quality execution and delivery.
- Champion AI and automation initiatives across the enterprise, identifying opportunities to leverage generative AI for process optimization and implementing solutions and a commitment to continuous improvement and pursuit of excellence.
- An empathetic leader style and a strong sense of self-awareness.
Job Requirements
- 8+ years executing complex transformation programs in operations consulting, strategy, or enterprise technology.
- 6+ years leading enterprise technology program delivery including HCM platforms (Workday, Greenhouse).
- Proven track record executing full-cycle transformations from business case development through implementation, change management, and operational handoff.
- Experience leading privacy and security programs such as GDPR/CCPA compliance, security framework implementations, identity management systems, or data governance initiatives.
- Strong executive communication skills with the ability to manage up to C-level stakeholders and translate complex technical and regulatory requirements into business impact.
- Demonstrated experience managing technology vendors, complex procurement processes, and success managing technology budgets exceeding $1M annually.
- Track record coordinating cross-functional teams across IT, Engineering, Security, Privacy, Compliance, Finance, HR, and business operations.
- Strong business acumen with the ability to identify strategic needs, lead all aspects of planning with sound business recommendations, and generate alignment with key business partners.
- Forward-thinking strategist with proven success in translating strategy to tactical plans with high-quality execution and delivery.
- Champion AI and automation initiatives across the enterprise, identifying opportunities to leverage generative AI for process optimization and implementing solutions and a commitment to continuous improvement and pursuit of excellence.
- An empathetic leader style and a strong sense of self-awareness.
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