• Owning the Post-Sales Lifecycle: Serve as the primary relationship manager for a portfolio of key North American enterprise accounts in the utilities and construction sectors. • Driving Value and Adoption: Ensure customers realise maximum, measurable ROI from our digital twin platform. You aren't just "checking in" - you're ensuring our tech becomes a critical part of their daily workflow. • Strategic Growth: Partnering closely with Sales to develop account plans that focus on retention and identifying expansion opportunities. You’ll turn successful pilots into enterprise-wide deployments. • Mastering the QBR: Leading high-impact Quarterly Business Reviews with C-suite and VP-level stakeholders to demonstrate value, review progress, and align on future strategic objectives. • The Voice of the US Market: Acting as a critical feedback loop between our US customers and our UK-based Product and Engineering teams to ensure our roadmap reflects North American needs. • Working daily with the UK team: Get ready for truly global collaboration! You’ll partner with our UK team on a daily basis, but we also believe in the power of in-person connection. The UK team will frequently travel to North America to work alongside you, and you’ll enjoy regular trips across the pond to our UK office. You won't just be working with them, you’ll be a fully integrated, highly valued part of our international team!