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Role Description

We're looking for a Healthcare Billing Specialist with eClinicalWorks experience to join our growing team at HELM!

You'd be working remotely with our client in the Orthopaedic industry in a remote capacity.

In this role, you will manage the full medical billing revenue cycle within eClinicalWorks, from charge entry through payment posting, denial management, appeals, and accounts receivable follow-up, ensuring claims are submitted accurately and resolved efficiently. You will work closely with insurance payers, patients, and internal teams to maintain clean billing workflows and prevent recurring claim issues.

The ideal candidate has strong hands-on experience using eClinicalWorks for billing, understands the full claim lifecycle end-to-end, is highly detail-oriented, and takes ownership of billing issues through to resolution without supervision.

Responsibilities:

• Manage the full revenue cycle within eClinicalWorks (eCW), from charge entry through payment.
• Submit claims accurately and track them through adjudication.
• Post insurance payments and adjustments into the system.
• Manage denial management and appeals, identifying root causes and preventing recurrence.
• Conduct insurance follow-up and accounts receivable (AR) management.
• Review claim adjudication and identify errors quickly.
• Communicate with insurance payers to resolve claim issues.
• Answer and resolve patient billing questions professionally.
• Coordinate with front desk, verification, and clinical teams as needed.
• Document all billing activities clearly within eClinicalWorks.
• Track and resolve claims through to payment.
• Maintain clean, organized billing workflows.
• Support invoicing, financial worksheets, and month-end close deliverables as needed.

Qualifications

• Strong hands-on experience using eClinicalWorks (eCW) for billing — required.
• Demonstrated experience handling the full medical billing lifecycle.
• Proven experience with charge entry, claim submission, payment posting, AR management, and denial resolution.
• Ability to independently manage insurance follow-ups.
• Ability to quickly identify claim errors and denial causes and implement corrective action.
• Strong attention to detail and consistent documentation habits.
• Clear spoken and written English.
• Comfortable communicating with insurance payers and patients.
• Highly organized, process-driven, and ownership-oriented.
• Reliable home office setup with strong internet connection.
• Available to work Eastern Time (EST) hours.
• Able to start within 3 weeks (latest start date: April 1).

Benefits

• Remote work opportunity.
• Full-time, 40 hours/week, Standard EST business hours.
• Pay Range: $1,000 - $1,400/month.
• BYO Devices.

Company Description

Helm is a staffing agency that connects A-Players with meaningful opportunities and strives for growth. If you're ready to make an impact in healthcare operations, we’d love to hear from you.

Does the following describe you?

• Superb written and spoken English (we assess skills unassisted by AI tools).
• Entrepreneurial, attentive to others, curious, and hungry for growth.

If so, let’s talk! You can learn more about Helm here , or from our founder’s YouTube podcast.