• The IT Help Desk Project Manager supports OCHIN’s mission by driving the successful scoping and execution of projects, such as Epic implementations and enhancements, third-party vendor implementations, and internal initiatives, to ensure successful execution and resource management across cross-functional teams. • This role involves creating and executing project plans, consulting senior leadership, fostering collaboration across the organization, gathering and analyzing data for potential integrations, and supporting the efficient delivery of integrated products and services. • Additionally, the role balances competing priorities, navigates technical and business constraints, and partners with internal and external stakeholders to solve complex challenges. • Lead cross-functional projects from initiation through completion, aligning timelines, priorities, and outcomes to organizational goals. • Manage resources and workload effectively by balancing competing priorities and ensuring timely and accurate delivery of project milestones. • Facilitate clear and impactful communication by tailoring messages to diverse audiences, facilitating alignment, providing project updates, and guiding stakeholders through project risks and decisions. • Collaborate across members, teams and vendors to resolve challenges proactively, foster mutual accountability, and ensure successful project outcomes. • Analyze and identify opportunities for improvement by optimizing processes, promoting best practices, and driving continuous improvement across teams, projects, and solutions.