• Manage acquisition and disposition transactions from contract ratification through settlement • Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors • Establish, track, and manage KPIs for all team members • Hire, supervise, train and mentor Transaction Coordinators • Develop and update all policies and procedures, including creating video and written training documents • Ensure all policies and procedures are being followed • Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines • Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy • Request loans for new acquisitions and coordinate with lenders • Manage construction loan draw requests in partnership with the Construction team • Oversee all property listings, including procuring professional photography and virtual staging • Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms • Ensure the company CRM is updated consistently and accurately for all transactions • Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results • Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications • Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings • Assist with market expansion efforts, including sourcing and managing title company relationships and 3rd party brokers • Maintain a high level of customer service for buyers, sellers, and partners • Assist with hiring and managing 3rd party property managers to manage our rental portfolio • Thrive in a fast-paced environment; availability may include evenings and weekends as needed