• Coordinate and oversee the care of patients receiving outpatient medical services. • Identification of members appropriate for case management, based on identification of health-related problems. • Assessing members physical and psychosocial needs/barrier. • Developing the case management care plan. • Developing and implementing the interventions needed to resolve barriers and coordinate care. • Documenting assessments, care plan interventions, and all other activities related to coordinating the care of the case managed members. • Maintain client privacy, safety, confidentiality, and advocacy while adhering to ethical, legal, regulatory and accreditation standards. • Maintain department procedure/policy standards with regards to turnaround time, etc. • Support the interdisciplinary team approach to ensure effective resource utilization, as well as quality and cost-effective outcomes. • Coordinate resources for members. • Document all case management activities in the Ezcap system. • Utilize reports and systems to identify and monitor utilization patterns and facilitate needed care coordination. • Attend Interdisciplinary meetings and team meetings. • Manage the cases to include case management and transition of care activities.