Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
 
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
 
From prototype to real-world impact - be part of a global shift by doing work that matters.

What this person will do or some project details:

We are looking for a ServiceNow Developer to join our dynamic and growing organization. The primary goal for this position will be to assist in ongoing development of ServiceNow at Client. The Developer will provide tools and resources necessary for implementation of processes utilizing industry best practices including but not limited to Service Management, Incident Management, Change Management, Problem management and Configuration Management. This individual will guide the integration and organizational adoption of ITIL best practices, standards, policies, and controls.     SUPERVISORY RESPONSIBILITIES: No Direct Reports, however does provide work direction to contract resources.   

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop ServiceNow workflows to manage and/or automate repeatable tasks that are manually performed by Server Administration, Network Operations Center and other customer teams.
• Create ServiceNow views and reports to support process and configuration management workflows.
• Development within ServiceNow utilizing Scripting, System Definition, Business Rules, Menus, UI/Forms, Actions, Content Management, Imports, Transforms, Web Services. Utilize SCRUM SDLC methodology to manage workload.
• Other duties as assigned. 

Job requirements (skills / technical experience):

Skills: Qualifications & Skills:

• 3-6 years of experience in ServiceNow development.

All your information will be kept confidential according to EEO guidelines.

Additional Employee Requirements  

• Participation in both internal meetings and external meetings via video calls, as necessary. 
• Ability to go into corporate or client offices to work onsite, as necessary. 
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. 
• Ability to bend, kneel, crouch, and reach overhead, as necessary. 
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. 
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. 
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. 
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.   

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options  
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)  
• Employer Paid Life Insurance and AD&D Coverages  
• Health Savings account paired with our low-cost High Deductible Medical Plan  
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest   

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.