Pet Care Operations Coordinator, Pawfect Pet Sitter
Location
United States
Posted
5 days ago
Salary
$18 - $20 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
About Us
Pawfect Pet Sitter has been caring for pets and their people in the north Phoenix area since 2018. We're a professional, team-based pet care company built on reliability, clear communication, and high standards. We're looking for someone who loves pets, loves people, and thrives in a role where every day keeps you on your toes.
What You'll Do
- Answer and return client phone calls promptly and professionally
- Respond to client emails with warmth and clarity
- Schedule client requests and assign the right sitter for each job
- Coordinate sitter schedules
- Monitor sitter check-ins during your shift to ensure everything runs smoothly
- Follow up with potential clients from Thumbtack and other platforms
- Reach out to happy clients to request Google reviews
- Support light social media posting using AI-assisted captions and sitter-provided photos
- Step in as emergency backup pet sitting coverage when absolutely necessary
What We're Looking For
- A genuine love for pets (non-negotiable)
- Strong phone and people skills and a warm, professional communication style
- Background in customer service
- Experience with scheduling software and tech tools (a plus, but not required)
- Experience with Social Media such as Facebook & Instagram, (marketing skills a plus)
- Basic experience with Ai - including Chat GPT, Claude, & other LLM's
- Comfortable working in Slack and ClickUp (a plus, but not required)
- Experience with Google Docs, Google Sheets or similar
- Ability to organize time and tasks efficiently
- Attention to detail extremely important
- Ability to learn quickly and catch on to new ideas and tasks
- Self-motivated and reliable working independently from home
- Available Monday through Friday, 9am to 5pm MST
- Must be located in Anthem, Carefree, or Cave Creek, AZ
Why You'll Love This Role
- Work from home, full-time
- Be the heartbeat of a team that genuinely cares about the pets and people we serve
- Monthly commission on top of your base pay
- Room to grow as we grow
Job Requirements
- A genuine love for pets (non-negotiable)
- Strong phone and people skills and a warm, professional communication style
- Background in customer service
- Experience with scheduling software and tech tools (a plus, but not required)
- Experience with Social Media such as Facebook & Instagram (marketing skills a plus)
- Basic experience with AI - including Chat GPT, Claude, & other LLM's
- Comfortable working in Slack and ClickUp (a plus, but not required)
- Experience with Google Docs, Google Sheets or similar
- Ability to organize time and tasks efficiently
- Attention to detail extremely important
- Ability to learn quickly and catch on to new ideas and tasks
- Self-motivated and reliable working independently from home
- Available Monday through Friday, 9am to 5pm MST
- Must be located in Anthem, Carefree, or Cave Creek, AZ
Benefits
- Work from home, full-time
- Be the heartbeat of a team that genuinely cares about the pets and people we serve
- Monthly commission on top of your base pay
- Room to grow as we grow
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