• Deeply engage with a group of Product Management and UX Design stakeholders to understand respective product development priorities and identify research needs; • Groom the user research portfolio for a specific product area; • Plan, design, and execute user research studies, including interviews and usability testing, to understand user needs, expectations, and routines. • Analyze and interpret research results to generate actionable recommendations for improving BetMGM product experiences. • Prepare detailed reports and presentations summarizing research findings and outlining actionable recommendations. • Effectively communicate research insights to team stakeholders to influence decision-making processes. • Help familiarize product managers and designers with basic user research methods and interviewing best practices.