Secure everything you build and run in the cloud
Escalation Expert
Location
United States
Posted
6 days ago
Salary
Not specified
Seniority
Lead
Job Description
Job Requirements
- Bachelor's degree in Computer Science, Cybersecurity, Engineering, Mathematics, Information Systems, or equivalent industry experience and certifications.
- 7+ years of hands-on, technical experience in a senior customer-facing role such as Escalation Engineer, Senior Technical Support, or a related field.
- A minimum of 3+ years of in-depth experience with a major cloud platform.
- Proven experience in reading, debugging, and writing code in at least one high-level programming language (e.g., Python, Go, Java, Shell, JavaScript).
- Proficiency in using Git and source code management systems for code collaboration.
- Proficiency with REST APIs or GraphQL.
- Proficiency with command-line tools and Linux operating system environments.
- A fast learner with a natural curiosity, a passion for technology, and the ability to work independently.
- A deep understanding of web technologies (e.g., HTTP, HTML, DNS).
- Experience leveraging AI tools to increase task efficiency.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Related Guides
Related Categories
Related Job Pages
More Chief Technology Officer Jobs
The Render Engineer will research and develop rendering tools, enhance the MoonRay technology, and optimize code for efficiency and scalability. They will collaborate with artists on various projects and apply advanced graphics techniques.
Chief of Staff at healthcare AI company Machinify overseeing tech organization
THIS IS AN UNPAID VOLUNTEERING ROLE.Role Title: (Deputy) Chief Technology Officer (CTO) Role Nature: VolunteerLocation: Home-basedThe Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating t...
The Field CTO will serve as the senior-most customer-facing technical executive for DoD and Intelligence Community customers, owning the technical narrative and mission alignment for the company's AI platform. Key duties include providing executive technical advisory, leading go-to-market technical strategy, and translating real mission constraints back to product and engineering teams.
