A pioneer in K–12 education, Amplify partners with educators to make learning rigorous and riveting for every student.

Project Manager, Customer Experience – Fixed Term

Project ManagerProject ManagerFull TimeRemoteTeam 1,001-5,000Since 2000H1B SponsorCompany Site LinkedIn

Location

United States

Posted

32 days ago

Salary

$80K - $90K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Lead and support complex, cross-functional projects • Ensure teachers are prepared to successfully implement Amplify curriculum in classrooms • Coordinate teams to gather documentation in support of professional development product certification with state education agencies • Support readiness efforts to expand teacher professional development into new and existing markets • Organize efforts to standardize processes for regional design of professional development assets • Create a system to provide centralized product updates to all customer facing teams • Engage closely with customer-oriented teams to deliver high-quality outcomes that align with strategic business objectives • Ensure smooth and cohesive operations of the Customer Experience team

Job Requirements

Bachelor’s Degree or equivalent practical experience
3-5 years managing multiple complex projects simultaneously
Strong experience in the K-12 education landscape, such as school operations or Edtech
Experience designing and implementing end to end processes from a stated goal or outcome
Experience effectively managing and prioritizing multiple projects to meet deadlines
Experience building data visualizations that help communicate progress and drive decision making
Experience synthesizing large amounts of disparate information into concise, actionable, and impactful reports or other communications medium to a wide variety of audiences
Tech and data savvy - exceptional with Google, Apple, and/or Microsoft office suites (e.g. word processing, excel/sheets, slides/decks);
proficient in Salesforce and similar platforms; and eager and able to pick up any new technology or software with ease
Experience working across multiple teams, often with multiple managers, in highly complex, fast-paced, and evolving situations.