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Role Description

This position is a senior-level technical role focused on architecting, optimizing, and securing large-scale systems and infrastructure. This position serves as a technical expert, mentor, and key contributor to infrastructure strategy, automation frameworks, and security compliance initiatives. They manage essential services that enable customer connectivity, automate operational workflows, and respond quickly to technical challenges. Success in this role requires a blend of strong technical expertise, problem-solving ability, and a customer-focused mindset to maintain reliable and secure service delivery.

• Architect and oversee enterprise-level server and infrastructure environments.
• Lead the design, deployment, and optimization of Windows/Linux/Unix servers, virtualization platforms, and storage systems to meet performance and scalability requirements.
• Design and improve mission-critical services (DHCP, DNS, RADIUS, VoIP, authentication, provisioning).
• Ensure core ISP services are highly available, redundant, and automated for large-scale customer environments.
• Collaborate with senior network and engineering teams on large infrastructure projects.
• Act as a technical lead in network design, capacity planning, and cross-department initiatives involving data centers and ISP backbone systems.
• Develop advanced automation and orchestration frameworks.
• Create tools, pipelines, and processes (e.g., using Ansible, Terraform, Python) that standardize deployments, eliminate manual intervention, and enhance operational agility.
• Lead security and compliance initiatives.
• Oversee vulnerability management programs, incident response, and compliance with industry regulations (e.g., FCC, PCI, SOC 2).
• Provide guidance on system hardening and risk mitigation strategies.
• Perform advanced troubleshooting and root cause analysis for critical incidents.
• Act as the highest-level technical escalation point for complex issues that impact core infrastructure or large customer segments.
• Manage disaster recovery and business continuity strategies.
• Design and regularly test backup, recovery, and failover procedures to ensure resilience against outages or data loss.
• Drive innovation and strategic improvements.
• Identify emerging technologies and recommend upgrades or changes to support long-term business goals and operational efficiency.
• Mentor and guide junior and mid-level administrators.
• Provide leadership, training, and knowledge transfer to build team expertise and foster career growth.
• Maintain executive-level documentation and reporting.
• Produce high-level architecture diagrams, post-mortem analyses, and recommendations for executive and technical leadership.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Senior-level certifications such as RHCE (Red Hat Certified Engineer), Microsoft Certified Solutions Expert (MCSE), Cisco CCNP/CCIE, or VMware Certified Professional (VCP).
• 8+ years of Server or Networking experience.
• Expert knowledge of TCP/IP, ISP network architecture, and core protocols.
• Mastery of managing and troubleshooting servers primarily through shell commands and scripting.
• Expert level skills in diagnosing complex technical problems quickly and implementing effective solutions.
• Automation mindset with solid scripting experience.
• Security-first approach with experience in vulnerability management, intrusion detection, and incident handling.
• Works effectively with cross-functional teams and mentors junior staff.
• Adaptability and eagerness to learn emerging ISP technologies.
• Understands the critical impact of reliable systems on customer satisfaction.

Benefits

• Group health & dental insurance.
• 401(k) program with company match.
• Generous PTO program.
• Company wellness program.
• Employer-paid short- and long-term disability.
• And much more!

Company Description

When you join Schurz Broadband Group, you’ll be part of an award-winning company and team. We are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to future generations—customers, employees, communities, and owners—an organization that is even stronger and better than it is today.

• We will attract, invest in, communicate with, and retain top talent.
• We will innovate, partner, experiment and create a better future together.
• We strive to continuously improve operating performance to ensure sustained growth.
• We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.