Outage Management System / FieldSyte / Interactive Voice Response Trainer

Location

United States

Posted

8 days ago

Salary

Not specified

Seniority

Mid Level

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Product Trainer is responsible for all onsite and/or virtual training associated with Milsoft’s product lines. Knowledge of and the ability to train on other Milsoft applications are also required. This position will require extensive travel.

  • Plans and delivers training courses on-site, regionally, and via webinar as necessary and at the direction of the Training Team Lead.
  • Assesses relevant training needs for customers, in consultation with the Training Team Lead and other departmental heads, including necessary assessment methods and measurement systems.
  • In conjunction with the Training Team Lead, creates a functional curriculum and schedules trainings.
  • Assists appropriate company staff with the organization and scheduling of training venues, logistics, transportation, and accommodations in order to achieve efficient training attendance and delivery, including equipment and materials.
  • Ensures that all training activities and materials are relevant and current.
  • Develops and maintains self-knowledge in the relevant field at all times.
  • MUST be available to travel extensively.
  • Maintains regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures.
  • Upholds, safeguards, and promotes Milsoft’s values and philosophy relating particularly to ethics, integrity, and corporate responsibility.
  • Any other duties that may be necessary or assigned from time to time; such duties do not normally change the level of the job.

Qualifications

  • Excellent presentation, interpersonal, team, and communication skills are vital.
  • Must be proficient in understanding Milsoft’s software applications and deployment requirements, and must demonstrate a high capability to communicate that knowledge to others.
  • Proficient in Google Suite and MS Office products.
  • Bachelor’s degree preferred with a minimum of three years in roles associated with training, curriculum development, product deployment, and/or relating to the technical field(s).
  • Exceptional dedication to detail with high emphasis on goal achievement.

Requirements

  • Location: Abilene, Texas (Remote).
  • Department: Training.
  • Employment Type: Full-Time.
  • Minimum Experience: Mid-level.

Job Requirements

  • Excellent presentation, interpersonal, team, and communication skills are vital.
  • Must be proficient in understanding Milsoft’s software applications and deployment requirements, and must demonstrate a high capability to communicate that knowledge to others.
  • Proficient in Google Suite and MS Office products.
  • Bachelor’s degree preferred with a minimum of three years in roles associated with training, curriculum development, product deployment, and/or relating to the technical field(s).
  • Exceptional dedication to detail with high emphasis on goal achievement.
  • Location: Abilene, Texas (Remote).
  • Department: Training.
  • Employment Type: Full-Time.
  • Minimum Experience: Mid-level.

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