𝗛𝗲𝗹𝗽𝗶𝗻𝗴 𝗧𝗶𝘁𝗹𝗲 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 𝗔𝗱𝗮𝗽𝘁 𝗮𝗻𝗱 𝗦𝘂𝗰𝗰𝗲𝗲𝗱
Client Experience Specialist
Location
Florida
Posted
1 day ago
Salary
Not specified
Job Description
Job Requirements
- At least 3 years in a customer service/call center or related role
- At least 1 year of experience using Zendesk or equivalent ticketing system
- High School or GED
- Extremely preferred to have worked in the title industry and be familiar with terminology such as municipal lien searches, estoppels, surveys, release tracking, etc.
- Critical Thinking / problem solving
- Excellent time management
- Proven technical skills
- Excellent and precise data entry and typing skills
- Excellent verbal and written communication skills
- Proficient in Google, Adobe, and other related computer software
- Good organizational skills and attention to detail
- Ability to keep the information confidential
- Ability to work independently
- Friendly and helpful demeanor
- Computer Savvy
Benefits
- Multiple health, dental & vision insurance plans to choose from
- FREE Employer-Paid Life Insurance, optional voluntary life for spouse, children, family
- FREE Employer-Paid STD
- Other voluntary options include: LTD, AD&D, Critical Illness, and other supplemental options
- Employee Assistance Program
- 401(k) match program
- Minimum 15 PTO days (prorated based on first year's start date), then more for each year of service
- 8 paid holidays
- Equal Employment: It is the established policy of the Company, to provide equal employment opportunities to all qualified persons and to administer all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, marital status, ethnicity, genetics, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Manager, Engagement Management
MedallionAt Medallion, we believe healthcare teams should focus on what truly matters—delivering exceptional patient care. That’s why we’ve built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, Medallion empowers healthcare operations teams to streamline their workflows, improve provider satisfaction, and accelerate revenue generation, all while ensuring superior patient outcomes. As one of the fastest-growing healthcare technology companies—ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show—Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $130M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, Salesforce Ventures, Acrew Capital, Washington Harbour, and NFDG, we’re on a mission to transform healthcare at scale. We prioritize candidate safety. Please be aware that official communication will only come from @medallion.co email addresses.
As the Manager of Engagement Management, you’ll lead a high-performing team focused on delivering a best-in-class customer experience. You’ll own the strategy and execution behind how we build trust with key post-sales accounts, ensuring Engagement Managers are equipped to br...
Contracts Manager
Milestone SystemsAt Milestone System we are dedicated to making the world see. As a leading provider of data-driven video technology software, we empower people, businesses, and societies with innovative solutions that enhance security, efficiency, and insight.
The Contracts Manager oversees contract management, negotiates agreements, collaborates on compliance, and maintains accurate contract records in a hybrid role. They work closely with legal, sales, and finance teams.
We are seeking a results-driven, growth-oriented Senior Manager of Partner Success to join our expanding Partnerships team at Sophia. This role will manage a team of Partner Success Managers and Associates while also leading the day-to-day of our highest impact partnerships. In t...
We're looking for a Customer Success Manager who lives and breathes legal tech. In this role, you'll be the primary post-sale relationship owner for UniCourt's enterprise and Large Law clients — ensuring they realize the full value of our platform, deepen their usage over time,...
