Community Health Systems Professional Services Corporation logo
Community Health Systems Professional Services Corporation

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.

Scheduling Specialist

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteMid LevelTeam 10,001

Location

United States

Posted

7 days ago

Salary

Not specified

Seniority

Mid Level

No structured requirement data.

Job Description

Benefits:

  • PTO
  • Paid holidays
  • Employee Incentive Program (ICP)
  • Group Medical, Dental, & Vision
  • Educational Assistance 
  • 401(k) Plan
  • Sick Time
  • Life Insurance/Accidental Death and Dismemberment
  • Long-Term and Short Term Disability
  • Medical and Child Care Flexible Spending Accounts
  • Employee Assistance Program (EAP)

 

Job Summary 

The Scheduling Specialist is responsible for creating, maintaining, and distributing clinician schedules for assigned hospital facilities. This role ensures schedules are accurate, open shifts are filled promptly, and clinician hours and compensation are tracked for payroll processing. The Scheduling Specialist fosters strong communication with clinicians and leadership while ensuring compliance with organizational policies and budgetary constraints.

 

Essential Functions:

  • Develops and maintains hospital schedules based on workload demands, ensuring timely publication and accuracy in scheduling software.
  • Communicates with clinicians via phone, text, and email to address scheduling needs, manage call-offs, and handle emergency openings.
  • Supports Medical Directors and site-specific scheduling needs, including contracted schedules, orientation, and shadowing arrangements for new providers.
  • Verifies clinician credentials and enrollments to ensure readiness to work at assigned facilities.
  • Tracks clinician hours using scheduling software, prepares reports, and collaborates with payroll for accurate and timely processing.
  • Updates recruitment and staffing reports, such as "Have vs. Needs," to provide real-time data to recruiting teams.
  • Monitors performance metrics and financial data, assisting management with staffing and scheduling performance reports.
  • Works closely with credentialing, recruiting, and enrollment teams to ensure seamless coordination and scheduling support.
  • Provides flexible hours and availability to assist Directors, VPs, and facilities with scheduling and related tasks as needed.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • This is a remote position.

 

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  •  Required:
    • Education: H.S. Diploma or GED
    • Experience: 1-3 years of experience in scheduling, operations, or healthcare administration
  •  Preferred:
    • Education: Bachelor’s Degree in Healthcare Administration, Business Administration, or a related field
    • Experience: 1-3 years 1-3 years of Physician and Advanced Practice Provider scheduling experience (or relevant scheduling experience such as surgical or patient)

 

Knowledge, Skills and Abilities:

  • Proficiency in scheduling software and Microsoft Office Suite.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and attention to detail.
  • Knowledge of healthcare industry standards and protocols.
  • Strong organizational and multitasking abilities.
  • Ability to work in a fast-paced and dynamic healthcare environment.

     

We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

The Sarasota SSC operates in support of our hospitals and patients and our commitment is to provide them with exemplary revenue cycle services defined by outstanding customer service and superior revenue cycle performance. SSC Sarasota support facilities located primarily in Florida, Georgia, Indiana, and Pennsylvania.

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.

INDSSFLRCSC

Related Categories

Related Job Pages

More Call Center Representative Jobs

Ocean Bank logo

Customer Service Representative - BSC

Ocean Bank

In this role you can work remote from Miami, Florida, United States.

Call Center Representative7 days ago
Full TimeRemoteTeam 501-1,000

The Customer Service Representative provides high-quality customer service and operational support by assisting customers via phone, email, secure online banking, and in-person interactions, handling tasks like account maintenance, wire processing, and managing service requests. This role also actively manages tickets in the KACE queue, ensures confidentiality, reports system downtime, and provides backup support for the Contact Center.

United States
Cincinnati Financial logo

Claims - Call Center Associate

Cincinnati Financial

As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race, creed, color, sex, including sexual orientation, gender identity and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.

Call Center Representative7 days ago
Full TimeRemoteTeam 1,001-5,000

The Claims Operations is currently seeking a full time claims call center associate to enter new claims in the claims management system application using information obtained from the policyholder or a Cincinnati agent during telephone interviews or from faxes received, and route...

United States
$17 - $18 / hour
Call Center Representative7 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

This high-impact sales role involves conducting outbound calls to webinar registrants and warm leads to convert them into engaged clients by introducing a toxicity test kit as the next step. Key duties include leading consultative sales conversations, addressing objections, securing purchases, and scheduling follow-up consultations with Health Advisors.

United States
$85K - $110K / year
Call Center Representative7 days ago
Full TimeRemoteTeam 11-50

The coordinator will own the day-to-day agent experience by monitoring engagement channels, posting updates, and surfacing trends to operations teams. Key duties include resolving agent issues within client systems, translating updates, reviewing quality results, and coordinating staffing adjustments.

United States