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Role Description

In this fully-remote role, you’ll lead an Identity & Access Management Systems team. Your charter will include designing, implementing, and managing enterprise identity, access, and privileged-access controls—spanning authentication, federation, lifecycle governance, automated provisioning, and PAM—to ensure secure, compliant, least-privilege access across the organization.

You’ll proactively identify access-related improvements, drive decisions, and take charge of initiatives you own.

Job Responsibilities

• Manages the day-to-day operations of a team with a focus on the monitoring of systems, fulfillment of requests, and process optimization.
• Assigns, monitors, and reviews progress and accuracy of work.
• Provides staff management oversight including hiring, promoting, or making recommendations for staff.
• Conducts performance reviews and assessments, manages performance, engages in skills assessment, and promotes professional development of staff.
• Directs, motivates, and develops staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team.
• Ensures adherence to policies, plans, objectives, budgets, and staffing allocations.
• Actively participates in project teams, manages and tracks team-level project details, and provides leadership during periods of transition.
• Employees may be required to participate in a weekly on-call rotation.

Qualifications

• Bachelor's Degree in a Computer Sciences related field or equivalent work experience.
• 5 years of experience in Information Technology or applicable industry experience required.
• Knowledge of information technology concepts, methodology, terminology, and standards.
• Strong interpersonal and organizational skills.
• Microsoft Office and email skills are required.
• Ability to adapt in a high pace and regularly changing environment.
• Must be able to communicate effectively with both technical and non-technical co-workers.
• Must be willing to adjust schedule to participate in maintenance and upgrades outside of business hours and be part of an on-call rotation.

Requirements

• Expertise with identity federation standards (SAML 2.0, OAuth 2.0, OpenID Connect).
• Knowledge of directory services (LDAP, Active Directory, Azure AD) and identity attribute management.
• Strong understanding of IGA concepts such as joiner-mover-leaver workflows, role-based access control (RBAC), attribute-based access control (ABAC), and access review/certification processes.
• Experience with enterprise PAM technologies including credential vaulting, automated password rotation, and session monitoring/recording.
• Deep understanding of enterprise authentication architectures, including MFA, adaptive authentication, and session management.
• Experience implementing automated provisioning/deprovisioning through APIs or connectors to enterprise applications.
• Knowledge of governance models, access request workflows, and separation of duties (SoD) controls.
• Strong understanding of least privilege principles, privileged elevation workflows, and just in time (JIT) access.
• Knowledge of securing privileged access across servers, databases, networks, and cloud platforms.
• Familiarity with integrating PAM solutions with authentication/authorization systems and audit/compliance requirements.
• Excitement around (and experience experimenting with) leveraging AI for efficiency and problem-solving.
• At least 2 years of management experience and will prioritize the coaching, growth, and development of their teams.

Benefits

• Sponsorship is not available for this role.
• Travel to our Chattanooga, Tennessee headquarters for final interviews will be required.