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Case Manager II – Global Visa Practice

ManagerManagerFull TimeRemoteTeam 1-10Since 2023H1B No SponsorCompany SiteLinkedIn

Location

Michigan

Posted

52 days ago

Salary

$55K - $75K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Manage clients’ immigration cases from initiation to conclusion including establishing case strategy • Oversee the work of local advisors to ensure that all necessary steps are being taken during the course of each case • Independently lead client calls for business visa cases and work visas and permits where local advisor is included in the call • Maintain accurate records and update internal databases in a timely and consistent manner • Adhere to current WR and client-specific Service Level Agreements (SLAs) • Proactively manage clients’ global mobility programs to ensure that clients are provided with strategic advice • Play a key role in client onboarding, including ensuring that clients have access to an appropriate suite of standard WRapid reports • Prepare client presentations for attorney or manager review and delivery • Learn and implement WR-specific case workflows • Develop an advanced understanding of the global mobility requirements for the countries in which the firm’s clients are traveling • Utilize existing organizational tools and participate in the development of new tools and processes

Job Requirements

  • Bachelor’s degree with strong academic record
  • 2-5 years of experience in global mobility or international immigration
  • Excellent organization and time management skills
  • Superb attention to detail
  • Ability to prioritize multiple projects in a high-volume, fast-paced environment
  • Clear and effective communication skills, especially in a professional email setting

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