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Role Description

The VHA Nationally Designated-Clinical Resource Hub (CRH) is a strategic program designed to provide Team Based Primary Care, Specialty Mental Health and other specialty services in each VISN across the Enterprise, utilizing existing and emerging technologies. Tele health technology improves Veterans' access to health care by matching clinical provider supply with demand, especially in rural areas where it is difficult to recruit.

The registered nurse provides care and counseling of persons or in the promotion and maintenance of health and prevention of illness and injury based upon the nursing process which includes:

• Systematic data gathering
• Assessment
• Appropriate nursing judgment
• Evaluation of human responses to actual or potential health problems

The nurse's primary commitment is to the patient, whether an individual, family, group, or community (ANA Code of Ethics for Nurses). The registered nurse, as a licensed professional, will be responsible and accountable for his/her practice. Demonstrates proficiency in practice based on conscious, deliberate planning.

Virtual RN services utilize care/case management principles to coordinate care and provide patient management and support using health informatics. Tele health technologies facilitate access to care and improve the health of Veterans with the specific intent of providing the right care, in the right place, at the right time. Services provided by CRH staff are conducted via multiple modalities, including virtual and in-person care.

The Clinical Resource Hub (CRH) Registered Nurse supports the location to and from which care is delivered, including but not limited to VA clinical locations and provider alternate worksites. Supports the VISN CRH which may provide telehealth and face-to-face services not only to clinical areas within the VISN CRH but also other VISN CRHs throughout the nation. Provides direct care to one or multiple panels of patients. The CRH RN responsibilities include:

• Coordinating scheduling of appropriate labs and appointments
• Performing screenings
• Visit and consult triage
• Care coordination
• Other duties as assigned

Qualifications

• English Language Proficiency
• Graduate of a school of professional nursing approved by the appropriate accrediting agency
• Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth of the United States, or the District of Columbia
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure

Requirements

• Grade Determinations based on Scope, Education and Dimension criteria
• Physical Requirements: Visual acuity, keen hearing, clear distinctive speech, and manual dexterity
• Potentially long periods of combined walking, standing, stooping, sitting, bending, pulling, and pushing
• Flexibility in schedule and assignments

Benefits

• Competitive salary, regular salary increases, potential for performance awards
• 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)