Field Service Technician

Field EngineerField EngineerFull TimeRemoteTeam 5,001-10,000

Location

United States

Posted

4 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This is your opportunity to make a real impact in a collaborative, international environment.

  • Works closely with Regional Sales, Product Managers, and Training Coordinator to ensure all service requests are obtained and properly completed.
  • Performs GF processor calibrations, and minor repairs on-site.
  • Inspects GF tools on-site to verify they are still functioning as intended.
  • Schedules, delivers and tracks contractor, distributor and end user training sessions consistent with established Georg Fischer Piping Systems protocols ensuring all participants are tested and credentialed.
  • Prepares monthly reports outlining the completed training sessions and works with Training Administrator to organize and maintain logs of personnel trained.
  • Maintains and enhances customer relationships as established by Regional Sales Managers and other GF Personnel.
  • Proactively seeks additional sales opportunities while on the job site.
  • Works with Product Managers to optimize training programs.
  • Monitors competitive activity and report findings to RSD and affected Product Manager.
  • Recommends product enhancements or changes based upon market feedback and increase sales potential.
  • Coordinates activities with Sales Channel representatives (agents, systems integrators, etc).
  • Works closely with associates on the sales team covering the site where training will be conducted.
  • Completes work accurately and on time; manages travel in a cost-effective manner.
  • Other duties as assigned.

Qualifications

  • 7+ years of experience in skilled trades, or training associated with the installation of plastic piping systems (Solvent welding, and fusion jointing).
  • Team leadership or management experience a plus.
  • Professional presentation skills in varied settings (classroom, construction trailer, hands-on).
  • Proficient verbal and written communication skills required; multiple languages a plus.
  • Proficient personal computer skills; familiar with Microsoft Office a plus.
  • In-depth knowledge of Company products and services offered, preferred.

Requirements

  • Performs all operations according to prescribed safety principles.
  • Ability to work with and preserve confidential information.
  • Acts as Company representative at other company locations, or at other companies.
  • Presents a professional appearance as well as presents a professional attitude with customers, distributors, vendors and other company personnel.
  • Presents professional communication skills – verbal, written, e-mails.
  • Passing of Company post-employment physical as well as controlled substance testing and background and security checks, as required.

Working Conditions / Physical Requirements

  • Remote position.
  • Up to 75% of domestic travel required.

Contact person

Please submit your application via the ‘Apply’ button.

Job Requirements

  • 7+ years of experience in skilled trades, or training associated with the installation of plastic piping systems (Solvent welding, and fusion jointing).
  • Team leadership or management experience a plus.
  • Professional presentation skills in varied settings (classroom, construction trailer, hands-on).
  • Proficient verbal and written communication skills required; multiple languages a plus.
  • Proficient personal computer skills; familiar with Microsoft Office a plus.
  • In-depth knowledge of Company products and services offered, preferred.
  • Performs all operations according to prescribed safety principles.
  • Ability to work with and preserve confidential information.
  • Acts as Company representative at other company locations, or at other companies.
  • Presents a professional appearance as well as presents a professional attitude with customers, distributors, vendors and other company personnel.
  • Presents professional communication skills – verbal, written, e-mails.
  • Passing of Company post-employment physical as well as controlled substance testing and background and security checks, as required.
  • Working Conditions / Physical Requirements
  • Remote position.
  • Up to 75% of domestic travel required.
  • Contact person
  • Please submit your application via the ‘Apply’ button.

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