Danaher Corporation

Senior Manager, Field Service

ManagerManagerFull TimeRemoteSeniorTeam 10,001+Company Site LinkedIn

Location

United States

Posted

4 days ago

Salary

$132.5K - $165.7K / year

Seniority

Senior

Bachelor Degree14 yrs expEnglish

Job Description

• Responsible for directing and leading the field service organization for the Southeast Region • Responsible for all field service resources and service delivery • Regularly visit clients to maintain customer network and develop new relationships • Lead a team of Field Service Engineers and Supervisors • Drive P&L and operational performance • Manage and resolve high-pressure customer issues • Deliver impact at the North America Commercial Organization (NACO) level

Job Requirements

Reside in Atlanta, GA area
Bachelor’s Degree with 14+ years OR Master’s Degree with 12+ years’ proven experience in customer support role interfacing with senior customer management personnel or related experience
4+ years’ experience in people management (direct reports)
Knowledge of customer relationships and customer satisfaction methodologies
Previous experience in a regulated industry
Travel Requirements: This position requires flying and/or driving travel, which may potentially include up to 60% overnight stays. Travel will primarily be domestic but may occasionally be international