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Role Description

Assess and manage the company’s exposure by serving as the risk management business partner between the company, agents, and our customers. Review, evaluate, and assess larger and moderately complex operations, level of risk presented by those operations, existing exposures and controls, and the effectiveness of the customer’s application of those controls. When applicable, recommendations are developed and submitted to the customer to reduce and maintain their level of risk. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Responsibilities

• Evaluate the operations of larger and moderately complex commercial accounts to assess the level of risk and identify potential loss-producing conditions and practices.
• Consult with underwriters on the conditions identified and complete written risk assessments in accordance with internal quality assessment guidelines.
• Analyze the loss history of accounts to identify loss sources, trends in accident frequency and severity, and provide a clear summary of analyses to customers, agents, and underwriters.
• Develop effective risk reduction recommendations and/or ongoing risk management objectives when applicable.
• Provide ongoing risk management services for customers in need of support.
• Develop effective and ongoing communication with internal business partners and agents.
• Prepare professionally written business letters to communicate activities to external customers and agents.
• Efficiently manage work scheduling to meet both internal and external customer needs.
• Prepare and present moderate-level technical presentations and risk management training programs.
• Familiar with risk management techniques and technology, earning and maintaining designations through self-education and training programs.
• Participate in training and mentoring of less experienced team members.
• Must be able to drive an automobile to travel within territory, representing approximately 60-70% of employee’s time.

Qualifications

• Ability to travel and meet with customers and agents to assess and maintain risk.
• Effective communication skills with customers and agents.
• Ability to build effective business partnerships with internal team members and agents.
• Must have a valid state-issued driver’s license in good standing.
• Proficiency in usage of computer tools including Internet research applications, Microsoft Office, work management system, eSelect tools, Cognos reports, etc.
• A college degree is preferred.
• Successful completion of INS 21 (Property and Liability Insurance Principles) and INS 23 (Commercial Insurance) is preferred.
• 1-5 years of significant field-based risk management experience.
• Strong problem-solving abilities and ability to apply OSHA, NFPA, and other applicable technical standards.

Requirements

• Risk evaluation and assessment techniques of various exposures and controls by established line of business.

Benefits

• Competitive base salary.
• Incentive plan eligibility at all levels.
• Comprehensive health care plans.
• Retirement savings plan with company match.
• Discounted Employee Stock Purchase Program.
• Tuition assistance and reimbursement programs.
• 20 days of paid time off.