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Role Description

Customer Success, Commercial Success, Distinctive Expertise and Focus on People:

• Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships.
• Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult.
• Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals.
• Deliver on budget, owning revenue, profit/loss, and growth objectives.
• Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth.
• Increase utilization and billability of resources assigned to their account.
• Generate opportunities, drive through to closure and expand existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals.
• Demonstrate distinctive expertise. Build deep industry expertise and apply that expertise to help customers realize value.
• Own account P&L, drive customer satisfaction, and ensure account compliance by acting with integrity.
• Invest in the development of the people on the account and across Kyndryl to develop the next generation of talent.
• Act as a steward of the Kyndryl culture.

Qualifications

• 10+ years of experience managing sales process end-to-end.
• 5+ years of experience running account P&L $10M+.
• Must have significant expertise in the Retail/Consumer industry.
• Deep knowledge of business and technology trends and industry best practices.
• Proven experience with revenue growth, cost, profitability, trends, and risks.
• Open minded and empathetic approach in relationships with customers.
• May be required to travel up to 50%.
• New York Metro area.

Requirements

• Bachelor's degree or master's degree.
• Sales experience in technical solutions.

Benefits

• State-of-the-art resources and Fortune 100 clients.
• Access to employee learning programs for certifications, including Microsoft, Google, Amazon, Skillsoft, and more.
• Company-wide volunteering and giving platform to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
• Investment in employee success and well-being.