• Lead end-to-end implementation projects from kickoff through go-live for Ridgeline’s enterprise cloud platform • Define project goals, scope, and success criteria while establishing structured delivery plans and timelines • Coordinate cross-functional teams including consulting, engineering, product, and customer stakeholders to ensure seamless execution • Build strong relationships with client stakeholders while maintaining transparency and alignment throughout project lifecycles • Manage project scope, milestones, and deliverables to ensure high-quality outcomes and successful deployments • Monitor project budgets, timelines, and resources to ensure efficient and cost-effective delivery • Identify potential project risks and proactively develop mitigation strategies to protect delivery timelines and customer outcomes • Maintain clear communication with internal teams and customer leadership regarding progress, risks, and key milestones • Ensure project deliverables meet quality standards and customer expectations • Analyze project outcomes and delivery performance to identify improvement opportunities for future implementations • Contribute to continuous improvement of Ridgeline’s implementation frameworks, delivery methodologies, and operational processes • Leverage AI-powered tools such as ChatGPT and other emerging technologies to improve documentation quality, communication clarity, and project management efficiency • Support team collaboration and knowledge sharing across implementation programs to strengthen delivery consistency and operational excellence