• Responsible for all aspects of management including People, Operations, and Financial • Leads a team of 10-14 Restaurant Managers (RM’s) • Develops a guest centric culture that provides excellent customer service • Develops and maintains business strategies for traffic, check, and overall revenue growth • Coaches RM’s to implement local store marketing strategies • Empowers their team to resolve any guest issues in the moment • Recruits, interviews, selects, hires, and completes onboarding for all RM’s and RMT’s • Conducts annual performance evaluations and provides positive feedback • Implements progressive discipline to address deficiencies in performance • Engages in personal development and inspires their team • Operates restaurants at Brand and Company standards • Completes reports on all incidents following our 5-minute rule policy • Ensures product quality, food safety, cleanliness, general safety, and operational standards are met • Conducts Quick Visits, Cash Audits, and Inventory audits per schedule requirements • Takes ownership for all people, operational, and financial metrics, resulting in profitable restaurants • Tracks and reports all changes in the business environment • Monitors and analyzes financial performance of the restaurants • Conducts root cause analysis and partners with RM’s to implement effective solutions to problems