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Serán BioScience

There's a Science to Success.

Account Manager, Commercial Manufacturing

Account ManagerSalesFull TimeRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

Oregon

Posted

4 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

• Identify, qualify, and pursue new commercial manufacturing opportunities for oral solid drug products • Build and maintain a robust pipeline of prospects aligned with Serán’s technical capabilities and capacity strategy • Conduct initial technical and commercial assessments to ensure strong project fit • Lead the development and negotiation of term sheets and commercial supply agreements • Serve as the primary point of contact for assigned commercial accounts, ensuring a high‑quality client experience • Develop strong, trust‑based relationships with key stakeholders at client organizations • Communicate project status, timelines, risks, and decisions clearly and proactively • Support long‑term client retention and growth through strategic account planning • Guide clients through the commercial manufacturing lifecycle—from onboarding and tech transfer through validation, launch, and ongoing supply • Collaborate closely with internal teams (technical operations, quality, supply chain, finance, legal) to ensure smooth project execution • Monitor project progress, identify risks or bottlenecks, and drive timely resolution • Ensure commercial commitments, deliverables, and quality expectations are met • Coordinate internal review and approval of commercial proposals, pricing, and contract terms • Manage renewals, amendments, and long‑term supply agreements as client needs evolve • Ensure accurate forecasting and demand planning to support capacity utilization • Provide market insights and customer feedback to inform commercial strategy and capacity planning • Maintain accurate CRM records, pipeline reporting, and revenue forecasting • Contribute to continuous improvement of commercial processes, tools, and client engagement practices • Support cross‑functional initiatives that enhance Serán’s commercial manufacturing capabilities and competitiveness • Scope my increase to align with company initiatives • Perform other related duties as assigned

Job Requirements

  • Strong understanding of oral solid dose (OSD) drug development and commercial manufacturing processes
  • Working knowledge of GMP requirements, quality systems, and regulatory expectations
  • Ability to interpret technical data, batch records, and manufacturing requirements
  • Familiarity with tech transfer, validation, and commercial supply operations
  • Proven ability to manage complex accounts and long-cycle commercial relationships
  • Experience negotiating term sheets, pricing, and commercial supply agreements
  • Strong financial acumen, including forecasting, revenue planning, and capacity management
  • Skilled in opportunity qualification and pipeline management
  • Excellent verbal and written communication skills
  • Ability to build trust‑based relationships with technical, operational, and executive stakeholders
  • Strong presentation and client‑facing skills
  • Skilled at managing expectations and navigating sensitive commercial discussions
  • Strong project management capabilities
  • Ability to manage multiple accounts and priorities simultaneously
  • Highly organized, detail‑oriented, and proactive in identifying risks and solutions
  • Comfortable working cross‑functionally with operations, quality, supply chain, legal, and finance
  • Strategic thinker with a solution‑oriented mindset
  • Self‑motivated and comfortable in a fast‑growing, dynamic environment
  • Strong sense of ownership and accountability for client success and revenue outcomes
  • Demonstrated success in negotiating commercial agreements or long‑term supply contracts
  • Track record of managing cross‑functional teams or complex technical projects
  • Experience with CRM systems, forecasting tools, and pipeline reporting

Benefits

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift to 15 pounds at times
  • Approximately 25% of travel required, and at times greater than 50%
  • Travel will be predominately domestic with the potential for international travel

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