The primary responsibility is acting as a third-party collector, focusing on debt collection activities, likely within the medical revenue cycle industry. The role offers high earning potential based on performance in collections.

This specialist manages high-risk, late-stage delinquent accounts approaching charge-off, focusing on maximizing recoveries through strategic negotiation and structured payment solutions. The role involves leading complex customer escalations, tailoring repayment solutions, and managing a portfolio through consistent follow-up via calls and email.

The Senior Collector is primarily responsible for ensuring all claims are processed and billed accurately and in a timely manner, while also serving as a mentor and resource to other billing staff. Duties include maintaining timely submission of professional claims, working electronic billing files, reviewing edit reports, and monitoring claim rejections for trends.

The collections representative will manage patient correspondence regarding insurance billing, resolve issues, and initiate necessary account adjustments to decrease accounts receivable and maximize clinic revenue. Responsibilities also include answering billing questions, making financial arrangements, verifying insurance information, and working assigned collection cycle accounts.