Frontline Care for Your Employees' Mental Health
Director of Operations
Location
New Jersey
Posted
5 days ago
Salary
Not specified
Seniority
Lead
Job Description
Job Requirements
- Bachelor’s degree in business or related discipline; 7 years of directly related experience in a nonprofit or faith-based organization; 5 years’ experience in a leadership role overseeing client relations.
- Knowledge of Digital Care Platform (DCP) and/or CRM systems to manage client relations, service delivery, and conduct analyses.
- Strong analytical skills to identify trends and patterns.
- Demonstrated ability to interact professionally with diverse groups, establish relationships, and provide exceptional customer service.
- Excellent oral and written communication skills with the ability to interact effectively with various stakeholders.
- Demonstrated skill in working independently, prioritizing assignments, and completing work under pressure.
- Ability to analyze information and identify solutions.
- Demonstrated proficiency in Digital Care Platform (DCP), CRM systems, and other related software.
- Must have an active state driver’s license and state minimum auto insurance.
Benefits
- Ability to lift and carry up to 15 lbs. at a time.
- Ability to sit for long periods, up to 3 ½ hours at a time.
- Ability to make repetitive substantial movements of the wrists, hands, and/or fingers.
- Ability to communicate in written or verbal modalities to serve internal and external customers.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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