NMI
Full commerce is the future — we get you there now.
Revenue Operations Manager – Business Applications
Location
United States
Posted
51 days ago
Salary
$100K - $115K / year
Bachelor DegreeEnglish
Job Description
• Gather and Document Business Requirements. Partner with stakeholders to understand objectives
• Manage projects for business applications including scope definition, timelines and dependencies
• Data Analysis
• Provide User Training, develop and drive adoption, consistency, and best practices in conjunction with the Sales Enablement function
• Create and Manage Dashboards and Reports that provide actionable insights
• Design, Document and improve business processes with a focus on efficiency, scalability, and data integrity
• Manage Revenue Operations Applications as a system administrator, ensuring reliability, usability, and alignment with evolving business needs
• Troubleshooting Application Errors/Issues
• Data Management and Quality including validation, hygiene, and governance standards across systems
• Testing and Quality Assurance of Salesforce and related business processes to ensure changes meet requirements
• Analyzing Business Processes and Identifying Opportunities for Enhancements that improve productivity and data quality.
• Collaborate with Sales, Marketing, and other teams on defining and documenting business processes while acting as a trusted advisor on systems and data
• Additional Ad-Hoc responsibilities tied to supporting and remediating business application issues, as needed
Job Requirements
- Project Management with the ability to manage multiple initiatives in parallel
- Business Analysis with a strong ability to translate ambiguous asks into clear, actionable requirements
- Writing Business Requirements and Process Documentation that can be consumed by both technical and non-technical audiences
- Knowledge of Sales Process and how systems support revenue generation.
- Experience with CPQ including quoting, pricing, approvals, and contract workflows (Salesforce -> Ironclad workflow experience a plus)
- Experience with creating and maintaining automations in Salesforce Flow and Process Builder
- Salesforce Administration Experience and/or Certification is highly preferred
- Excellent communication skills and ability to simplify complex topics
- Creative, analytical mind with problem-solving aptitude
- Organized and able to work without close supervision in an evolving environment
- Attention to detail without losing sight of overall business goals
- Experience in using the following additional applications is preferred: Zoominfo, Seismic, Workato, Zapier, Gong and Chili Piper
Benefits
- A remote first culture!
- Flex PTO
- Health, Dental and Vision Insurance
- 13 Paid Holidays
- Company volunteer days
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