NMI

Full commerce is the future — we get you there now.

Revenue Operations Manager – Business Applications

Revenue OperationsRevenue OperationsFull TimeRemoteTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

51 days ago

Salary

$100K - $115K / year

Bachelor DegreeEnglish

Job Description

• Gather and Document Business Requirements. Partner with stakeholders to understand objectives • Manage projects for business applications including scope definition, timelines and dependencies • Data Analysis • Provide User Training, develop and drive adoption, consistency, and best practices in conjunction with the Sales Enablement function • Create and Manage Dashboards and Reports that provide actionable insights • Design, Document and improve business processes with a focus on efficiency, scalability, and data integrity • Manage Revenue Operations Applications as a system administrator, ensuring reliability, usability, and alignment with evolving business needs • Troubleshooting Application Errors/Issues • Data Management and Quality including validation, hygiene, and governance standards across systems • Testing and Quality Assurance of Salesforce and related business processes to ensure changes meet requirements • Analyzing Business Processes and Identifying Opportunities for Enhancements that improve productivity and data quality. • Collaborate with Sales, Marketing, and other teams on defining and documenting business processes while acting as a trusted advisor on systems and data • Additional Ad-Hoc responsibilities tied to supporting and remediating business application issues, as needed

Job Requirements

  • Project Management with the ability to manage multiple initiatives in parallel
  • Business Analysis with a strong ability to translate ambiguous asks into clear, actionable requirements
  • Writing Business Requirements and Process Documentation that can be consumed by both technical and non-technical audiences
  • Knowledge of Sales Process and how systems support revenue generation.
  • Experience with CPQ including quoting, pricing, approvals, and contract workflows (Salesforce -> Ironclad workflow experience a plus)
  • Experience with creating and maintaining automations in Salesforce Flow and Process Builder
  • Salesforce Administration Experience and/or Certification is highly preferred
  • Excellent communication skills and ability to simplify complex topics
  • Creative, analytical mind with problem-solving aptitude
  • Organized and able to work without close supervision in an evolving environment
  • Attention to detail without losing sight of overall business goals
  • Experience in using the following additional applications is preferred: Zoominfo, Seismic, Workato, Zapier, Gong and Chili Piper

Benefits

  • A remote first culture!
  • Flex PTO
  • Health, Dental and Vision Insurance
  • 13 Paid Holidays
  • Company volunteer days

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