Samsara

Pioneer of the Connected Operations Cloud

Engagement Services Manager

ManagerManagerFull TimeRemoteTeam 1,001-5,000Since 2015H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$101.4K - $136.4K / year

Bachelor Degree7 yrs expEnglishSalesforce

Job Description

• Articulate and sell the value of Samsara Services within prospective and existing accounts for enterprise customers • Work in conjunction with Sales Representatives and Sales Engineers to define and integrate the services solution into the comprehensive Samsara proposal • Own Services pursuits (ARR attach quota) • Be responsible for forecasting services and closely monitoring ARR pipeline to understand capacity demands • Plan and manage Services scoping activity with prospective customers and produce proposals, level of effort, transition/KT, and resource plans • Be recognized by customers as a trusted advisor in product deployment and change management • Perform as a governing partner during implementation to continue customer sponsor and executive relationship, and assist with critical issues and expectation coordination • Participate in virtual teams to assist buildout Samsara Services methodologies, processes, offerings/services, and collateral

Job Requirements

  • 7+ years of demonstrated experience in positioning Professional Services or Technology Solutions.
  • Building and maintaining positive relationships with sales, CSMs, and other key partners during implementations
  • Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
  • Strong innovation skills: Building services templates, services engagement processes, and services presentations by having a “builder” mentality
  • A breadth of knowledge executing the SOW/Proposal processes by scoping, producing, and delivering to the customer SOWs that meet customers' documented requirements
  • Can articulate relevant customer success stories and metrics that demonstrate value to the customer
  • 4-year Bachelor Degree
  • Specific skills in creating SFDC reports/dashboards and navigating in SFDC

Benefits

  • Comprehensive health and parental leave plans
  • Flexible, employee-led remote model
  • Professional development stipend
  • Performance-based bonus/variable pay
  • Equity opportunities for eligible roles

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