WithMe’s mission is to deliver convenient technology-powered solutions to clients and their guests, everywhere.
Client Success Manager
Location
United States
Posted
1 day ago
Salary
$70K - $90K / year
Job Description
Job Requirements
- Three (3) to five (5) years of experience in client success management, external client support, or account management
- Proven ability to build and maintain strong client relationships and resolve issues proactively
- Experience conducting client reviews, creating presentations, and delivering persuasive presentations
- Strong communication, relationship-building, and organizational skills
- A results-driven approach with a track record of supporting retention, upsell, and cross-sell goals
- Experience using Salesforce to manage account data, analyze metrics, and support reporting
- Ability to manage multiple client accounts in a fast-paced, scaling environment
- Bachelor’s degree in Business Administration, Marketing, or a related field is strongly preferred, or equivalent experience
- Startup or technology-driven company experience is a strong plus
- SaaS sales experience is a strong plus
- Multi-family experience is a strong plus
Benefits
- Comprehensive health, dental and vision coverage
- Retirement plan with company match
- Life and disability plans
- FSA and HSA accounts
- Annual training and education allowance
- Flexible vacation for full-time salaried exempt employees and competitive paid time off for hourly nonexempt employees
- Employee equity
- Fun and inspiring in-person team event opportunities
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