Bonterra

We propel every doer of good to their peak impact.

Client Support Specialist I

Customer SupportCustomer SupportFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

Remote

Posted

4 days ago

Salary

$58.7K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Serve on the front line of support for Democratic campaigns, parties, PACs, and progressive organizations using our tools. • Support our Democrats and progressives with exceptional customer-service skills. • Conduct web-based training and get new customers up and running with our tools. • Ensure clients can fulfill their social missions through our support and training.

Job Requirements

  • At least two years' experience working with compliance, fundraising, and/or email tools, for political campaigns, unions or nonprofits.
  • You have used NGP8, EveryAction, VAN or VoteBuilder (or their competitors) as part of your day-to-day responsibilities, either administering other users or playing a leadership role in a campaign or organization.
  • Excellent oral and written communication skills.
  • Strong critical thinking, logical problem-solving ability, and a willingness to learn.
  • Professional phone manner and undying patience.
  • Proven ability to self-motivate and demonstrated work ethic.
  • Detail-oriented, great at following up and don’t let things slip through the cracks.

Benefits

  • Comprehensive benefits package that supports your health, well-being and growth - explore full details here.

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