• Create, update, and manage purchase orders accurately within internal purchasing systems. • Add requested parts to orders and verify that all order details are complete and documented. • Communicate with vendors and suppliers to confirm part availability, pricing, substitutions, lead times, and shipping options when needed. • Resolve order issues such as incorrect parts, incomplete shipments, backorders, substitutions, pricing discrepancies, or delivery delays. • Process returns and exchanges while ensuring proper documentation and follow-up for credits or replacements. • Maintain organized records and email communication so order status and next steps are always clear. • Collaborate with technicians and internal teams to prioritize urgent requests and keep orders moving efficiently.