• Design end-to-end voice interview flows (intro → screening → follow-ups → wrap-up) • Create branching logic based on candidate responses • Write prompts that guide questioning, listening, and evaluation • Define soft-skill scoring (communication, clarity, confidence, coherence) • Turn free-form answers into structured outputs (scores, summaries, flags) • Handle real-world edge cases: silence, interruptions, unclear answers • Test conversations and iterate based on real transcripts and feedback