• Collaborate with Merchandising, Sourcing, and Product Development teams to proactively identify and address potential quality concerns during product development and production. • Ensure products meet design intent, craftsmanship standards, material specifications, and regulatory compliance across jewelry and luggage categories for both domestic and international markets. • Lead quality processes related to fine jewelry, including inspection standards for diamonds and gemstones, precious metal verification, certification documentation, grading alignment, and return inspection protocols. • Conduct and support Failure Mode and Effects Analysis (FMEA) for new product development initiatives to identify potential quality risks early in the development cycle. • Develop and implement product testing protocols and inspection plans to mitigate potential quality or defect issues, including defining test methods, pass/fail criteria, and sampling methodologies. • Execute and oversee testing and inspection plans across internal teams and third-party partners to ensure adherence to approved standards. • Establish and maintain quality governance for stone grading, metal quality verification, setting integrity, and product durability testing. • Maintain governance of Test Protocols and Inspection Plans, ensuring all internal teams and third-party partners follow approved documentation and processes. • Stay current on applicable regulations, gemstone certification standards, and industry best practices to ensure compliance. • Build strong working relationships with internal teams, suppliers, and external inspection partners to ensure quality standards are consistently applied. • Lead defect reduction and continuous improvement initiatives across suppliers and manufacturing partners. • Lead and develop a team of Quality Assurance professionals supporting quality and compliance programs.