Solution Architect - Sales (PubSec)

Solutions EngineerSolutions EngineerFull TimeRemoteTeam 501-1,000

Location

United States

Posted

3 days ago

Salary

Not specified

No structured requirement data.

Job Description

Solution Architect - Sales (PubSec)
 
Coastal is looking for a Solution Architect (Public Sector) supporting pre-sales as a critical part of our growth engine. This individual focuses on pre-signature activities, including structured discovery, thoughtful solution design, clear estimates, proposal development, and risk and assumption management. The ideal candidate brings deep expertise across all aspects of the Public Sector and understands how Salesforce and related technologies drive measurable outcomes for these industries. This individual will play a key role in evolving how AI agents support the sales process by identifying high-value use cases, piloting narrow workflows, and establishing practical guardrails. Success requires strong critical thinking, effective communication, and a business-outcome orientation, as well as close partnership with Delivery to ensure solutions fit boundaries and mitigate risk.

Role Responsibilities:
  • Lead discovery and scoping sessions, clarify objectives, metrics, constraints, and risks
  • Map mandates to solutions across Public Sector Solutions (PSS), Licensing & Permitting, and emergency response modules.
  • Build clear level-of-effort estimates, staffing plans, timelines, and assumptions from discovery inputs and complexity drivers
  • Direct a deal-desk function to prepare proposals, SOW sections, assumptions, exclusions, and executive decks
  • Map pre-sales processes, identify bottlenecks, and recommend realistic agent use that reduces cycle time and improves consistency
  • Maintain templates, playbooks, and reusable components to improve speed, margin, and win rate
  • Present solution and commercial narratives to executives and technical stakeholders
  • Align pricing, terms, and assumptions with Sales and Delivery, and ensure a clean, documented handoff into execution
Experience/Skills Required:
  • 8+ years in Salesforce consulting for Federal, State, or Local government.
  • Strong background in solution design for Public Sector Solutions, Experience Cloud, integrations, APIs, security, and identity
  • Demonstrated success shaping complex deals, building estimates, responding to RFPs, and writing SOWs
  • Mastery of Government Cloud security standards, FedRAMP requirements, and OmniStudio for public-facing forms.
  • Experience reviewing and refining AI-assisted outputs with a structured approach to quality, compliance, and brand tone
  • Proven ability to lead cross-functional work, and manage concurrent pursuits
  • Excellent communication skills with executives, product owners, and engineers
  • Must have full-time permanent US work authorization
Additional Preferred Experience/Skills:
  • Bachelor’s Degree preferred, or equivalent experience
  • Salesforce certifications, such as System Architect, Application Architect, and relevant Consultant certifications
  • Experience establishing AI guardrails for public-sector compliance and automated case routing.
  • Hands-on experience defining retrieval sources, prompt patterns, and review criteria for agent-assisted work
  • Track record improving pre-sales cycle time, accuracy, and margin through process redesign and automation
Why Coastal, and what we offer:
  • Flexible working hours with an emphasis on a life-work balance (in that order!)
  • Remote friendly - “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA; Lexington, KY
  • Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage 
  • Competitive quarterly bonus opportunities
  • Continuing education and certification reimbursements, specifically within the Salesforce & Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
  • A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
  • Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events.
  • Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
  • Opportunities for accelerated growth, networking, and career guidance and support
  • Trust, transparency and respect across all levels of the company
 
Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

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