Director - Industry Advisor (NP)
Location
United States + 1 moreAll locations: United States, Georgia
Posted
7 days ago
Salary
Not specified
Seniority
Lead
No structured requirement data.
Job Description
Role Responsibilities:
- Strong industry understanding, structured problem solving, strategic clarity, executive presence (verbal and written), and solutions to drive deliver growth
- Represent Coastal at key industry events, identifying new growth opportunities and building relationships with key industry stakeholders
- Voice of the Industry: Act as the POV leader on Nonprofit Cloud migration and the shift from transactional to relational fundraising.
- Responsible for supporting the scoping and estimating of programs and projects
- Lead "True North" engagements for major foundations to align their multi-year digital roadmap with UN Sustainable Development Goals or specific mission KPIs.
- Co-sell, grow, and manage strategic prospects
- Develop competitive analyses designed to elevate Coastal’s brand against competitors
- Educate and enable sales, pre-sales, and customer success teams specific to sub-verticals and influence Coastal’s POV
- Partner cross-functionally on relevant content for events, marketing materials, and partnered GTM activities
- Support market-ready solution direction & growth strategy execution
- Engage with Salesforce RVPs and AEs to partner on new opportunities, drive new projects, and become a trusted partner.
- Develop GTM plays around Grant-making and Program Management to help NGOs prove ROI to their donors.
- Proven ability to build, manage and foster a team-oriented environment.
- Provide leadership, coaching, performance feedback and resources to associates
- Be a clear and consistent communicator with the team and leadership
- Work with your team to create estimates aligned with the customer requirements, expectations, and agreed upon deliverables.
- Coach, mentor, and grow Market team members
- Travel as needed to support the sales cycles to close business
- 8+ years of consulting experience in delivery leadership relative to iterative software development, ideally Salesforce, within the nonprofit sector
- 5+ years of Sales experience
- Proven Portfolio Growth – you will be responsible for growing our Coastal customers
- Deep industry expertise with a point of view of sub-verticals
- Commitment to building long-term relationships with customers and winning business through trusted relationships
- Consultative mindset and a dedication to learning in a dynamic environment
- Understanding of and relationships within the Salesforce portfolio, along with newly acquired solutions such as Mulesoft, Tableau, Slack, etc.
- Excellent communicator who can easily understand business requirements and think on their feet
- Consistent record of building and running robust teams
- Self-starter with the ability to multitask in a fast-paced and high-pressure work environment
- Strong customer orientation and results-driven leader
- Demonstrated ability to analyze and interpret data for value-based discussions
- Must have full-time permanent US work authorization
- Note – Determination of Senior will be based upon the candidate's previous relevant experience and depth of skills, and will be determined through our skills interview process
- Experience leading digital transformation and large-scale change management efforts
- Strong understanding of AI
- Ability to engage and motivate teams
- Bachelor’s Degree preferred, or equivalent experience
- Flexible working hours with an emphasis on a life-work balance (in that order!)
- Remote friendly - “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA; Lexington, KY
- Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage
- Competitive quarterly bonus opportunities
- Continuing education and certification reimbursements, specifically within the Salesforce & Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
- A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
- Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events.
- Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
- Opportunities for accelerated growth, networking, and career guidance and support
- Trust, transparency and respect across all levels of the company
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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