Certified Pharmacy Technician - Phone Support
Location
United States
Posted
4 days ago
Salary
Not specified
No structured requirement data.
Job Description
- Medical; Dental; Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Company paid benefits – life; and short and long-term disability
- Paid Volunteer Day
- Floating Holiday
- Referral Incentive
- Assist health care providers and patients by phone; answering questions and requests.
- Communicate with patients and physician office staff to coordinate medication refill deliveries.
- Work with Insurance companies regarding rejected claims and prior authorizations.
- Serve as a primary contact for calls to patients and physicians.
- Good interpersonal skills
- Excellent verbal, written and customer service skills
- Ability to work independently, meet deadlines and be flexible
- Good organizational skills and detail oriented
- Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
- Ability to perform tasks accurately and efficiently when inputting information
- Licensed/registered pharmacy technician or as required by state law
- Basic math and analytical skills
- Intermediate typing/keyboarding skills
- High school or equivalent
- Pharmacy Technician: 1+ years
- PTCB Certification
- Registered Pharmacy Technician
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Team members will assist healthcare providers and patients by phone, addressing questions and coordinating medication refill deliveries. Responsibilities also include communicating with insurance companies regarding claim rejections and prior authorizations, serving as a primary contact for calls.
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